Our Guarantee at North Point Plumbing and Heating

At North Point Plumbing and Heating, we stake our name on every job we complete. When our team finishes work in your home, you do not just get a repair or installation, but also get our word that it will hold up. That commitment is backed by a clear, straightforward guarantee that covers everything we do.

North Point Plumbing and Heating guarantees the quality of our workmanship and the parts we source and supply on every job. This applies to all services we carry out, including repairs, installations, and emergency work. If something we did or a part we provided fails within the guarantee period, North Point Plumbing and Heating will make it right at no additional cost to you.

Our guarantee lasts for one full year from the date of service.

The North Point Plumbing and Heating guarantee applies to all services we perform, including routine repairs, full installations, and emergency call-outs. There is no difference in coverage based on the type of job. If North Point Plumbing and Heating did the work, it is covered.

Workmanship
Every job is carried out to the highest professional standard. If our work causes a problem, we come back and fix it - full stop.

Parts & Materials
Parts sourced and supplied by North Point are guaranteed for a full year. We only use quality materials we're confident in standing behind.

All Services Covered
Repairs, new installations, emergency call-outs - everything we carry out is covered under the same single guarantee. No exceptions by service type.

Manufacturer Warranties
Many products we install carry their own manufacturer's warranty. We'll help you understand and claim those warranties alongside our own guarantee.

Many of the products and parts that North Point Plumbing and Heating installs carry their own manufacturer's warranty in addition to our guarantee. If a product you have had installed is covered by a manufacturer's warranty, North Point Plumbing and Heating will help you understand how that warranty works and assist you in making a claim if needed.